Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Country of residence
• Date of birth
• Emergency contact information
• Appointment and booking information
• Information provided through intake forms
• Wellness-related information voluntarily disclosed by you
• Communication records
• Feedback, testimonials, or reviews submitted by you

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referral sources
• Website usage analytics

2. How Your Information Is Used

Information may be used to:

• Schedule and manage appointments
• Deliver consultations and wellness services
• Process payments
• Communicate with you
• Respond to inquiries
• Send appointment reminders
• Maintain professional records
• Improve user experience
• Provide educational content
• Administer programs and services
• Comply with legal obligations
• Protect the security and integrity of the Website

3. Payment Processing

Payments may be processed through secure third-party payment providers. We do not store complete credit card information on our servers. Payment providers are responsible for processing and safeguarding payment information according to their own privacy policies and security standards.

4. Online Sessions

Services may be delivered through online communication platforms. While reasonable efforts are made to utilize secure systems, no internet-based communication can be guaranteed to be completely secure. Support seekers are responsible for ensuring privacy at their location during online sessions.

5. Cookies and Analytics

The Website may use cookies, tracking technologies, and analytics tools to:

• Improve functionality
• Analyze website traffic
• Understand visitor behavior
• Enhance user experience
• Measure marketing performance

Users may disable cookies through browser settings; however, some website functions may not operate properly.

6. Confidentiality

Information shared during consultations and sessions is treated as confidential except where disclosure may be required by law or where there is reasonable concern regarding:

• Risk of serious harm to self
• Risk of serious harm to others
• Child abuse or neglect
• Vulnerable adult abuse
• Court orders or legal requirements
• Other circumstances where disclosure is legally mandated

7. Data Storage and Security

Reasonable administrative, technical, and organizational safeguards are implemented to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. Despite reasonable precautions, no method of electronic transmission or storage can guarantee absolute security.

8. Third-Party Services

The Website may use third-party services, including:

• Payment processors
• Scheduling systems
• Email marketing platforms
• Video conferencing platforms
• Analytics providers
• Customer relationship management systems

These providers operate under their own privacy policies.

9. Retention of Information

Personal information may be retained for as long as reasonably necessary to:

• Provide services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

10. Testimonials

Testimonials may be published only with consent. Identifying information may be removed or modified to protect privacy where appropriate.

11. Children’s Privacy

The Website is not intended for individuals under the age of 18 without parental or legal guardian consent.

12. Your Rights

Subject to applicable law, you may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of information where permitted
• Restriction of processing
• Withdrawal of consent where applicable

Requests may be submitted using the contact information provided below.

13. International Users

Users accessing the Website from outside the country of operation understand that information may be processed and stored in locations where data protection laws may differ from those of their home jurisdiction.

14. Changes to This Policy

This Privacy Policy may be updated periodically. The most current version will always be posted on the Website. Continued use of the Website constitutes acceptance of any revisions.

15. Contact Information

Privacy-related inquiries may be directed through the contact information provided on PriyaRohanTherapy.com™.